🚚 Ordering & Production

1. How long will it take to get my order?

Every shirt is freshly printed upon order confirmation! Production usually takes 1–3 business days, after which it is handed over to our courier. You can expect door-to-door delivery within 3–5 working days nationwide across South Africa.

2. Can I track my delivery?

Absolutely! Once your order has been dispatched with our courier service, you will receive an email with your direct tracking number so you can follow your package step-by-step to your doorstep.

3. Do you deliver everywhere in South Africa?

Yes, we deliver door-to-door to major cities, suburbs, and regional towns across all 9 provinces in South Africa.

👕 Sizing & Fit

4. How do I make sure I order the right size?

Our tees are a unisex standard fit made from soft, pre-shrunk cotton. If you prefer a relaxed or oversized style, we recommend going one size up. Please check our Size Guide on the product page before placing your order.

5. How should I wash and care for my graphic t-shirt?

To keep your prints vibrant for years:

• Wash inside out in cold water.
• Avoid tumble drying—line dry in the shade instead.
• Do not iron directly over the printed graphics.

💳 Payments & Security

6. What payment options do you accept?

We accept all major South African Visa and Mastercard credit or debit cards securely via Yoco. We also accept Instant EFT payments.

7. Is it safe to enter my card details on your website?

Yes, 100%. All card transactions are processed securely through Yoco using bank-grade encryption. We never see or store your full card numbers.

🔄 Returns & Exchanges

8. What if I ordered the wrong size?

We want you to love your fit! You can request an exchange within 7 days of receiving your shirt, provided it is unworn, unwashed, and in original condition. Note: Return courier costs for size exchanges are covered by the customer.

9. What if my shirt arrives damaged or with a printing fault?

We take quality control seriously! If your order arrives damaged or defective, please email us within 48 hours at info@waoumii.co.za with a quick photo of the issue, and we will send a free replacement right away.

💬 General

10. How can I contact customer support?

You can drop us an email anytime at info@waoumii.co.za. We aim to respond within 24 hours on working weekdays!